Privacy Policy – PARADISE OUTDOORS LLC

PARADISE OUTDOORS LLC ("we," "us," or "our") provides irrigation and outdoor services in Northwest Florida. We respect your privacy. This policy explains what information we collect, how we use it, and your choices.

1. Information We Collect
We collect only the information needed to provide our services and communicate with you, including your name, service address, phone number, email address, service history, and details you share about your property or irrigation system. We collect this information when you:
- Submit a service request on our website
- Call, text, or email us
- Speak with our office staff or technicians in person
- Receive estimates, invoices, or payments from us
We also keep records of your text message history and SMS consent, including the date and method of consent.

2. How We Use Your Information
We use your information to schedule and perform service, send appointment reminders and technician on-the-way notices, provide estimates and invoices, process payments, follow up on completed work, and respond to your questions.

3. SMS / Text Messaging
If you opt in to receive text messages from PARADISE OUTDOORS LLC, we use your mobile number to send service-related messages such as appointment reminders, rescheduling, technician on-the-way notices, estimates, invoices and payment links, and customer support replies. You may opt in by entering your phone number on our online service request form, giving verbal consent to our staff, or texting us first.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help or call 850-374-0510.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
See our SMS Terms and Conditions at https://www.paradiseoutdoors.net/sms-terms-and-conditions.

4. How We Share Information
We do not sell, rent, or trade your personal information. We share information only with service providers who help us operate our business, such as our customer management, messaging, and payment processing platforms, and only as needed to provide our services to you. We may also disclose information when required by law.

5. Data Storage and Security
Your information is stored in our customer management system and messaging platform. We use reasonable measures to protect it from unauthorized access, use, or disclosure.

6. Your Choices
You may opt out of text messages at any time by replying STOP. You may request to review, update, or delete your contact information by calling us at 850-374-0510.

7. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a new "Last updated" date.

8. Contact Us
PARADISE OUTDOORS LLC
107 Bass Ave SW
Fort Walton Beach, Florida
Phone: 850-374-0510

Last updated: September 22, 2026